Library Research Associate

The City of High Point's Public Library/Research Services Division seeks to fill Library Research Associate position.
 
Essential Tasks:

• Provides computer assistance and reference service to the public, which involves communicating in person, email, or telephone
• Assists the public to use software and computer equipment provided in the Public Computing Center
• Assists Librarian I in processing and distribution of interlibrary loan materials
• Assists other members of the General Research Division in planning and executing library programs
• Monitors equipment and reports any problems to the supervisor
• Takes responsibility for daily operation of Public Computing Center in conjunction with other unit staff members
• Assists the unit supervisor in planning and presenting training for the public and library staff as requested
• Maintains knowledge of and proficiency in use of current and emerging computer software and equipment
• Accepts cash, check and credit card payments for copies and faxes
• Ensures that all work is performed in accordance with OSHA and City Safety Standards and Policies

 
Qualifications:

• Formal education, which includes completion of an undergraduate degree in liberal arts studies. 
• Training and experience in the use computers, word processing, database management, and additional computer software.
• Applicant must upload a Cover Letter and Resume with Application.
• Must have valid appropriate driver's license issued by the State of North Carolina. 
• Must be able to relate to and communicate effectively with the public, other employees, and supervisors to maintain a positive customer service and work environment. 
• Must have good listening skills. 
• Must be able to follow written and oral instructions. 
• Must have and maintain thorough knowledge of current computer software. 
• Must be able to work flexible hours, including nights and weekends. 

 
Preferred Qualifications:

• Public library experience and some retail experience preferred. 
• Interlibrary loan processing experience preferred

 
Salary: _$18.04__Hourly with/benefits
 
Interested applicants must apply through NEOGOV, the City of High Point’s new job application system. To apply, please type the following link into your web browser:  https://www.governmentjobs.com/careers/highpointnc. By closing date. The City of High Point is an Equal Opportunity Employer.