• Library Research Associate

    Posted: 06/15/2022

    The City of High Point's Public Library/Research Services Division seeks to fill Library Research Associate position.
     
    Essential Tasks:

    • Provides computer assistance and reference service to the public, which involves communicating in person, email, or telephone
    • Assists the public to use software and computer equipment provided in the Public Computing Center
    • Assists Librarian I in processing and distribution of interlibrary loan materials
    • Assists other members of the General Research Division in planning and executing library programs
    • Monitors equipment and reports any problems to the supervisor
    • Takes responsibility for daily operation of Public Computing Center in conjunction with other unit staff members
    • Assists the unit supervisor in planning and presenting training for the public and library staff as requested
    • Maintains knowledge of and proficiency in use of current and emerging computer software and equipment
    • Accepts cash, check and credit card payments for copies and faxes
    • Ensures that all work is performed in accordance with OSHA and City Safety Standards and Policies
     
    Qualifications:
    • Formal education, which includes completion of an undergraduate degree in liberal arts studies. 
    • Training and experience in the use computers, word processing, database management, and additional computer software.
    • Applicant must upload a Cover Letter and Resume with Application.
    • Must have valid appropriate driver's license issued by the State of North Carolina. 
    • Must be able to relate to and communicate effectively with the public, other employees, and supervisors to maintain a positive customer service and work environment. 
    • Must have good listening skills. 
    • Must be able to follow written and oral instructions. 
    • Must have and maintain thorough knowledge of current computer software. 
    • Must be able to work flexible hours, including nights and weekends. 
     
    Preferred Qualifications:
    • Public library experience and some retail experience preferred. 
    • Interlibrary loan processing experience preferred
     
    Salary: _$18.04__Hourly with/benefits
     
    Interested applicants must apply through NEOGOV, the City of High Point’s new job application system. To apply, please type the following link into your web browser:  https://www.governmentjobs.com/careers/highpointnc. By closing date. The City of High Point is an Equal Opportunity Employer.